NewsWeave

Top 20 AI Case Studies International News

2025-11-12 02:16:27

  1. Mercedes Benz: Using Gemini via VertexAI to power the MBUX Virtual Assistant for natural conversations, navigation, and personalized answers in their cars. Source: https://cloud.google.com/transform/101-real-world-generative-ai-use-cases-from-industry-leaders

  2. Mercari (Japan): Overhauling its contact center with Google AI ("AI-Driven CS"), projected to yield 500% ROI by reducing customer service representative workload by at least 20%. Source: https://cloud.google.com/transform/101-real-world-generative-ai-use-cases-from-industry-leaders

  3. Virgin Voyages: Utilizing Veo’s text-to-video features and Imagen to create thousands of hyper-personalized advertisements and emails while maintaining brand voice at scale. Source: https://cloud.google.com/transform/101-real-world-generative-ai-use-cases-from-industry-leaders

  4. Commerzbank (Germany): Leveraging Gemini to enhance its specialized chatbot (Bene), enabling it to handle over 2 million chats and successfully resolve 70% of all inquiries. Source: https://cloud.google.com/transform/101-real-world-generative-ai-use-cases-from-industry-leaders

  5. LUXGEN (Taiwan): Uses Vertex AI to power an AI agent that answers customer questions on its official LINE account, reducing the workload of human customer service agents by 30%. Source: https://cloud.google.com/transform/101-real-world-generative-ai-use-cases-from-industry-leaders

  6. 704 Apps: Uses Gemini to measure the emotional "temperature" of conversations between car occupants, generating alerts to anticipate risky situations like robbery or assault. Source: https://cloud.google.com/transform/101-real-world-generative-ai-use-cases-from-industry-leaders

  7. Toyota: Implemented an AI platform using Google Cloud's AI infrastructure to enable factory workers to develop and deploy machine learning models, leading to a reduction of over 10,000 man-hours per year. Source: https://cloud.google.com/transform/101-real-world-generative-ai-use-cases-from-industry-leaders

  8. Uber: Uses AI agents (Gemini/Workspace) to summarize communications and surface context from previous interactions for customer service representatives, helping front-line staff be more effective. Source: https://cloud.google.com/transform/101-real-world-generative-ai-use-cases-from-industry-leaders

  9. Renault Group’s Ampere: Using an enterprise version of Gemini Code Assist, built for teams of developers, to accelerate software development by understanding the company’s code base, standards, and conventions. Source: https://cloud.google.com/transform/101-real-world-generative-ai-use-cases-from-industry-leaders

  10. BMW Group: Developed the AI solution SORDI.ai (in collaboration with Monkeyway) using Vertex AI to create 3D digital twins for optimizing industrial planning processes and supply chain distribution efficiency. Source: https://cloud.google.com/transform/101-real-world-generative-ai-use-cases-from-industry-leaders

  11. Deloitte: Offers a “Care Finder” agent (built with Google Cloud) to help care seekers find in-network providers, often in less than a minute, significantly faster than the average call time of five to eight minutes. Source: https://cloud.google.com/transform/101-real-world-generative-ai-use-cases-from-industry-leaders

  12. Intuit (TurboTax): Integrated Google Cloud’s Doc AI and Gemini models into its proprietary GenOS to expand the capabilities of "done-for-you" autofill of tax returns across the ten most common U.S. tax forms. Source: https://cloud.google.com/transform/101-real-world-generative-ai-use-cases-from-industry-leaders

  13. NoBroker (India): Uses ConvoZen AI, powered by Gemini and L4 GPUs, to automate customer support across multiple Indian languages, projected to handle 25-40% of future calls. Source: https://cloud.google.com/transform/101-real-world-generative-ai-use-cases-from-industry-leaders

  14. BBVA (Global Bank): Uses Gemini in Google Workspace to summarize, draft, and find information across emails, chats, and files, with employees reporting saving nearly three hours per week on average. Source: https://cloud.google.com/transform/101-real-world-generative-ai-use-cases-from-industry-leaders

  15. Deutsche Bank (Germany): Created DB Lumina, an AI-powered research tool that accelerates the time financial analysts take to create research reports and notes from hours/days to minutes. Source: https://cloud.google.com/transform/101-real-world-generative-ai-use-cases-from-industry-leaders

  16. United Wholesale Mortgage: Transforming the mortgage experience with Vertex AI, Gemini, and BigQuery, resulting in more than doubling underwriter productivity in just nine months. Source: https://cloud.google.com/transform/101-real-world-generative-ai-use-cases-from-industry-leaders

  17. U.S. Health System: Deployed an AI triage model integrated into its EHR to flag high-risk patients, which reduced readmissions by 12% and shortened emergency wait times. Source: https://www.aicerts.ai/news/global-ai-trends-usaii-insights-and-2025-case-studies/

  18. Multinational Bank: Implemented ensemble models and streaming feature stores to detect anomalous transactions in real time, resulting in a 35% reduction in false positives and saving operational costs. Source: https://www.aicerts.ai/news/global-ai-trends-usaii-insights-and-2025-case-studies/

  19. Auto-parts Manufacturer: Used federated learning across plants to predict equipment failures, resulting in a 28% decrease in downtime and significantly dropping maintenance costs. Source: https://www.aicerts.ai/news/global-ai-trends-usaii-insights-and-2025-case-studies/

  20. City Government: Rolled out AI-driven load balancing across the municipal grid, which reduced peak strain and cut energy costs while meeting strict privacy and procurement rules. Source: https://www.aicerts.ai/news/global-ai-trends-usaii-insights-and-2025-case-studies/